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Conditions d’utilisation

TERMS & CONDITIONS

ALMÉA Collection

Last updated: December 23rd, 2025.


1. General

These Terms & Conditions apply to all purchases made through www.almeacollection.com (the “Website”), operated by ALMÉA Collection (“we”, “us”, “our”).

By placing an order on our Website, you confirm that you are at least 18 years old and agree to be legally bound by these Terms.

We reserve the right to update or modify these Terms at any time. The version in force at the time your order is placed shall apply.


2. Products & Availability

All products are offered subject to availability.
We make every effort to ensure accurate stock information, but availability cannot be guaranteed at all times.

We reserve the right to modify, discontinue, or withdraw products or prices without prior notice.

Product descriptions, images, and size guides are provided for guidance only. Minor variations in color or texture may occur due to screen settings, lighting, or craftsmanship characteristics.


3. Orders & Contract Formation

Placing an order constitutes an offer to purchase.

Once your order is submitted, you will receive an order confirmation email.
A legally binding contract is formed only once your order has been accepted and a shipping confirmation has been sent.

We reserve the right to refuse or cancel orders due to stock limitations, pricing errors, or suspected fraudulent activity.


4. Pricing & Payment

All prices are shown in the applicable currency and include VAT where required by law.

Shipping costs are calculated at checkout and are not included in the product price.

Payment is processed securely via our authorized payment providers. We do not store payment details.


5. Shipping & Delivery

We ship internationally to selected destinations. Available countries and estimated delivery times are displayed at checkout.

Delivery times are estimates and may vary due to external factors beyond our control.

For deliveries outside the European Union, customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer.

Risk of loss or damage passes to the customer upon delivery.


6. Right of Withdrawal (EU Consumers)

In accordance with EU consumer law, customers located in the European Union have the right to withdraw from their purchase within 14 days of receiving the order, without providing a reason.

Returned items must:

  • Be unworn, unused, and in original condition

  • Have all tags attached

  • Be returned in original packaging

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.


7. Returns & Refunds

Our full Returns & Refunds Policy applies and forms part of these Terms.

Refunds are issued to the original payment method once the returned item has been received and inspected.

We reserve the right to refuse returns that do not comply with our conditions.


8. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within 14 days of delivery at
📧 info@almeacollection.com, including your order number and supporting images.

In such cases, return shipping costs will be covered by ALMÉA Collection.


9. Intellectual Property

All content on this Website — including images, text, logos, and designs — is the property of ALMÉA Collection and is protected by intellectual property laws.

Any unauthorized use, reproduction, or distribution is strictly prohibited.


10. Limitation of Liability

ALMÉA Collection shall not be liable for indirect or consequential damages arising from the use of the Website or products, except where such limitation is prohibited by law.

Nothing in these Terms limits your statutory consumer rights.


11. Privacy & Data Protection

Personal data is processed in accordance with applicable data protection laws, including the GDPR.

For full details, please refer to our Privacy Policy.


12. Governing Law & Jurisdiction

These Terms are governed by the laws of Portugal and applicable European Union consumer law.

Consumers may access the EU Online Dispute Resolution platform:
https://ec.europa.eu/consumers/odr


13. Contact Information

ALMÉA Collection
📧 info@almeacollection.com
🌍 www.almeacollection.com

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